Epilog Cloud · AI assistant

An assistant that knows Epilog Cloud, and knows its limits

Ask a question in plain language about your own figures, how to do something, or what a term means, and get an answer with links to the right page.

A conversation with the Epilog Cloud assistant, including a chart in its answer
AI assistant

What you can do

  • Answers about your data

    How many cremations last month? Which invoices are overdue? Answered from your own records.

  • How-to help

    How to book an appointment, raise an invoice or set up a worklist, explained step by step.

  • What figures mean

    Why a cancelled service still counts, or what a status means, explained in plain English.

  • Read-only, always

    It can never change anything. It answers; your team acts.

  • Sees only what you can

    It respects every user’s role and sites, and it does not make things up.

  • Your choice

    The assistant can be switched off for an organisation that prefers not to use it.

Responsible by design

Helpful, private and honest

The assistant replies in the language it is asked in, links straight to the pages it talks about, and politely declines anything off-topic.

It does not remember people between conversations, so nothing said to it follows anyone around.

  • Answers grounded in your records and the product guide
  • No access beyond the user asking
  • Clear about what it does not know

See AI assistant in action

Get in touch and we will show you, with your own services in mind.

Keep exploring

More of Epilog Cloud

  • Customisation

    Fields, checklists, numbering, letters and layouts set up the way you work.

  • Workflow and automation

    Configurable checklists and rule-based emails that keep every service moving.

  • Auditing and control

    Every record and action audited, with permissions scoped exactly as you need.

Get in touch

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