Gower Consultants Limited respects your privacy and is committed to protecting your personal information.
This privacy policy explains how we collect and use personal information when you visit www.gowerconsultants.co.uk, contact us, or make an enquiry about our products and services.
Who we are
Gower Consultants Limited is responsible for the personal information covered by this privacy policy. For the purposes of UK data protection law, Gower Consultants Limited is the data controller for personal information collected through this website.
Information we may collect
We may collect personal information that you choose to provide to us when you contact us or submit an enquiry. This may include:
- your name;
- your email address;
- the organisation you work for;
- information contained in your enquiry or correspondence; and
- any other information you choose to provide to us.
Our web hosting and infrastructure providers may also process limited technical information required to operate and secure the website, such as IP addresses, request logs and basic browser or device information.
We do not currently use this website to create customer accounts or provide access to Epilog Cloud, and we do not currently use website analytics or advertising tracking technologies.
Cookies
This website does not set cookies or use similar technologies, such as local storage, on your device. If that changes, we will update this policy and, where the law requires it, ask for your consent first.
How we use your information
We may use your personal information to:
- respond to enquiries;
- communicate with you about our products and services;
- arrange demonstrations or meetings;
- prepare quotations or commercial information requested by you;
- manage an existing or prospective business relationship;
- provide customer or prospective-customer support;
- maintain the security and proper operation of our website;
- comply with legal and regulatory obligations; and
- establish, exercise or defend legal rights.
Our lawful bases
Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:
- Legitimate interests: where processing is reasonably necessary for our legitimate business interests, such as responding to business enquiries, managing customer relationships and operating our website.
- Contract: where processing is necessary to take steps at your request before entering into a contract or to perform a contract.
- Legal obligation: where we are required to process information to comply with the law.
- Consent: where we have specifically asked for your consent. Where we rely on consent, you may withdraw it at any time.
Business communications
If you contact us in a professional or business capacity, we may retain your business contact details and correspondence so that we can manage our relationship with you and your organisation.
Where permitted by law, we may also contact existing customers or business contacts with relevant information about Gower products or services. You can ask us to stop sending marketing communications at any time.
Sharing your information
We do not sell your personal information.
We may share personal information with organisations that provide services to us where this is necessary for them to perform those services. These may include:
- website hosting and infrastructure providers;
- IT and communications providers, including the service that delivers messages sent through our enquiry form;
- professional advisers; and
- companies within The Pytchley Group where reasonably necessary for administration or to deal with an enquiry concerning another group service.
We may also disclose information where required by law, court order or another lawful authority. Where another organisation processes personal information on our behalf, we require appropriate safeguards to be in place.
Deceased Online and Manuscripti
Gower Consultants Limited, Deceased Online and Manuscripti are separate companies within The Pytchley Group. If you follow a link from this website to a website operated by another group company, that organisation may operate as a separate data controller and its own privacy policy will apply.
International transfers
Where personal information is processed outside the United Kingdom, we will take appropriate steps to ensure that the information remains protected in accordance with applicable UK data protection law.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to manage our business relationships and meet legal, accounting or regulatory requirements. The appropriate retention period will depend on the type of information and the nature of our relationship with you.
Security
We take appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction. No internet-based service can guarantee absolute security, but we take reasonable measures appropriate to the nature of the information we process.
Your rights
Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:
- request access to your personal information;
- ask us to correct inaccurate information;
- ask us to erase personal information in certain circumstances;
- ask us to restrict processing in certain circumstances;
- object to certain uses of your personal information;
- request the transfer of certain information; and
- withdraw consent where processing is based on consent.
These rights are subject to legal conditions and exceptions. To exercise any of these rights, contact us using the email address below.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
Third-party websites
Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites and recommend that you review their privacy information before providing personal information.
Changes to this policy
We may update this privacy policy from time to time to reflect changes to our website, services or legal obligations. The latest version will always be published on this page.
Contact us
If you have any questions about this privacy policy, wish to exercise your data protection rights, or want to know how we use your personal information, email sales@gowerconsultants.co.uk.
Last updated: October 2026